Support

Need help with your Kamoji or the Kamoji app? Email us and we'll get back to you.

Contact us​

Email: support@kamoji.bot

Kamoji is made by Originally US (OUS Group Pte Ltd, Singapore). You can also reach the company through originallyus.sg.

To help us answer quickly, please include:

• what happened and what you expected to happen,
• your phone model and its iOS or Android version,
• the Kamoji app version and your Kamoji's firmware version, if you know them,
• a screenshot or a short video, if it helps show the problem.
• the error code at the end of the message, if the app showed one (see Error codes).

Answers to common questions​

• FAQ: answers to the questions we hear most often.
• Getting started: unboxing, powering on and pairing with the app.
• Wi-Fi setup: connecting Kamoji to your Wi-Fi.
• Firmware updates: updating Kamoji from the app.
• Settings: what each device setting does.
• Kamoji Mini Apps: extra modes you can install from the app.
• Error codes: what the code at the end of an error message means.

Privacy​

How the app handles your data: Privacy policy.